Shipping Policy
Shipping Policy
Thank you for visiting and shopping at COZURU. Following are the terms and conditions that constitute our Shipping Policy.
Shipping Rates & Free Shipping
Enjoy FREE shipping on all orders over $80 USD! For orders under $50, shipping charges for your order will be calculated and displayed at checkout.
Processing & Delivery Time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
Once your order has been processed, the estimated delivery time is 7-15 business days depending on your location.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
COZURU is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages & Issues
We want you to receive your items in perfect condition! If your products are unfortunately damaged during shipping, please contact us within 48 hours of receiving your package with photos of the damaged items and packaging. We will promptly arrange a replacement or refund so you can shop worry-free.
Contact Us
If you have any questions about our Shipping Policy, please contact us at cozurunail@gmail.com.